
Book your place at the NEL Digital Health Innovation Conference
Tickets are now available for the first North East Lincolnshire Digital Health Innovation Conference, delivered by Care Plus Group in partnership with Franklin College as
The Friends and Family Test question asks our service users to rate their overall experience of the service that they have received care from. This question is included in all of Care Plus Group’s Service User Experience surveys and our Primary Care patient surveys.
The Friends and Family Test was originally introduced in hospitals in 2013 and has since been expanded to other fields such as GP practices, community services and mental health services. Care Plus Group reports our Friends and Family Test results to NHS England.
Care Plus Group is committed to ensuring that our staff adhere to these underpinning principles in everything they do. Service User Experience Survey comprises of questions relating to these principles:
If you would like to feedback about our services you can complete our



Tickets are now available for the first North East Lincolnshire Digital Health Innovation Conference, delivered by Care Plus Group in partnership with Franklin College as

A successful programme supporting local people into health and care roles has been extended following strong outcomes and additional funding. The NEL Health and Care

We’re proud to share the success of Katie who has recently secured a permanent position at Cranwell Court Care Home with the support of Care

Here’s Teresa, a Positive Behaviour Support Practitioner in the Intensive Support Team, sharing her views as part of our ‘Why I Care’ campaign: “I work