
Why I Care – Teresa
Here’s Teresa, a Positive Behaviour Support Practitioner in the Intensive Support Team, sharing her views as part of our ‘Why I Care’ campaign: “I work
Dedicated to honouring patient wishes, the Haven Team delivers specialised end-of-life services for patients with a Terminal illness who have chosen home as their place of death.
Their support encompasses direct clinical care and emotional guidance for patients and their families within the home setting
The Team provides a seven-day-a-week service for social and personal care, including help with washing, dressing and preparing meals, giving family and friends a short break. We provide nursing care so that you are as comfortable as possible in your own home, which can help to reduce stress and anxiety.
The Haven Team work in partnership with St Andrew’s Hospice.
A referral to our service is made by the healthcare professional responsible for your care, such as your community nurse, hospice nurse or Macmillan nurse.
Our service is delivered by a team of senior care workers and care support workers.
The care you need is coordinated and planned by our registered nurses who are skilled in caring for people who are seriously ill.
The length and number of visits, and the professional who will provide your care, will be arranged according to the support that you and your carer need and all care provision is regularly reviewed.
Day care is provided between 8am – 10pm by a team of senior care support workers and care support workers.
Night care is provided between 10pm – 8am by the Haven team.
The care is co-ordinated and planned by a team of Senior nurses within the Haven team, working closely with the community nurse key workers.
The Haven Team
St Andrew’s Hospice
Peaks Lane
Grimsby
DN32 9RP
01472 250623
24 hours a day, 7 days a week, 52 weeks a year
Via a health care professional responsible for individuals care such as community nurses hospital liaison nurses (Home Team), Hospice and Macmillan nurses.

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